Category: Uncategorized

Let’s Get Phygital! The words “physical” and “digital” are combined to form the phrase “Phygital,” which denotes a new era in the retail sector. It’s a sustainable strategy to improve client experiences rather than just a catchphrase linked to the pandemic. Phygital: What is it? Physical Presence: Highlights the value of physical storefronts. Digital integration:…

Tell your brand story with live commerce Nowadays, a lot of shopping is done online. Although practical, it frequently lacks the sensory experience of in-store shopping. How can we make buying online just as pleasurable as going to the mall? Important Takeaways Human Interaction: 75% of shoppers worldwide say they would want to engage with…

How 8×8 SMS API supercharges eCommerce at King Power In order to improve its eCommerce operations, King Power, the biggest duty-free retailer in Thailand, set out on a radical digital transformation. This is where 8×8 SMS API came into its own. About King Power Leading Retailer: Thailand’s biggest duty-free store. Wide-ranging Presence: With branches at…

Delivering The Goods: What’s Next in Logistics The resilient logistics sector in Asia has emerged stronger than ever in the post-pandemic era. But what’s next, and how can logistics companies stay ahead of the curve? Free shipping, 24-hour shipping, fast-track shipping, and flexible pickup and drop-off points are no longer good-to-have but a must-have for…

The science of logistics for e-commerce platforms Consumer loyalty and retention hinge on several factors, including customer and delivery experiences. Discounts, offers, and periodic deals aren’t enough to retain customers anymore. Today, customers are looking for tailored communication, seamless support, and exceptional delivery experiences. Did you know? Around 85% of online shoppers will not order…

A cure for the communications conundrum in healthcare Time-consuming document management, misleading miscommunication, and compromised patient experiences. Sounds familiar? Patient-healthcare provider communication patterns have evolved rapidly since the pandemic. Here’s a rundown of what patients across Asia want: 61% of consumers in the healthcare space want a healthcare communication experience that matches their online retail…

Telehealth: A new era of digital healthcare is upon us The telemedicine sector received a massive boost during the pandemic, driving virtual consultations and remote care services to a record high. While the industry enjoyed fertile ground between 2020 and 2022, healthcare providers haven’t managed to attract patients with the same intensity. How can healthcare…

8×8’s Jitsi as a Service Helps Kalix Save 30 Developer Hours Per Month Kalix is a state-of-the-art, HIPAA-compliant practice management platform for nutritionists, healthcare consultants, dietitians, and other healthcare professionals. It helps stakeholders in the healthcare and telemedicine sectors digitalise their practices and minimise dependency on manual paperwork. As a result, Kalix opted for Jitsi…

Travel is set to soar – but is the industry ready? The pandemic has left its mark on the travel sector. It has changed how people travel. How can it cope with the post-pandemic travel mindset? The right communication strategy will do the trick. What do travellers want? Travellers no longer enjoy generic and one-size-fits-all…

Leading the way in mobile innovation for leading US airline We’re thrilled to partner with a leading U.S. airline to enhance their mobile applications! The Challenge: Improve iOS and Android apps for greater user satisfaction and faster delivery. Our Solution: Native Development: Leveraging Swift UI and Jetpack Compose. Test Driven Development (TDD): Streamlining testing and…