Delivering The Goods: What’s Next in Logistics

The resilient logistics sector in Asia has emerged stronger than ever in the post-pandemic era. But what’s next, and how can logistics companies stay ahead of the curve?


Free shipping, 24-hour shipping, fast-track shipping, and flexible pickup and drop-off points are no longer good-to-have but a must-have for logistics companies across Asia.


What do customers want?


Free shipping, 24-hour shipping, fast-track shipping, and flexible pickup and drop-off points are no longer good-to-have but a must-have for logistics companies across Asia.


Customers want to know when their parcel will be picked up and delivered with transparent and consistent communication across their preferred communication channels.


8×8 APIs facilitate constant and seamless communication.


Use 8×8 SMS, messaging, and voice solution APIs to offer timely customer assurance with action-based automated messages.8×8 Connect paves the way for seamless and intuitive post-purchase engagement via in-depth insights on customer response rates.


Track key campaign parameters and pre- and post-operational insights to modify your strategy. Provide regular updates on your customers’ preferred messaging applications, and convert text OTPs to voice OTPs for visually impaired customers.

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8x8 - Delivering The Goods

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