Time-consuming document management, misleading miscommunication, and compromised patient experiences. Sounds familiar?

Patient-healthcare provider communication patterns have evolved rapidly since the pandemic.

Here’s a rundown of what patients across Asia want:

61% of consumers in the healthcare space want a healthcare communication experience that matches their online retail experiences. In a nutshell, they are seeking a similar VIP treatment across their healthcare journey.

The onus is on healthcare providers to up their game, as 50–55% of patients will consider switching their existing healthcare provider if they do not communicate through their preferred channel.

What you can do with 8×8’s communication solutions for healthcare:

While offering top-notch healthcare remains the main focus, healthcare providers cannot afford to stick to traditional communication channels.

Integrate communication APIs with existing healthcare and electronic patient tools while automating messaging to deliver test results, schedule follow-ups, and deliver timely personalised communication.