Travel is set to soar – but is the industry ready?

The pandemic has left its mark on the travel sector. It has changed how people travel. How can it cope with the post-pandemic travel mindset?


The right communication strategy will do the trick.


What do travellers want?


Travellers no longer enjoy generic and one-size-fits-all travel experiences. The shift from generic to personalised has garnered momentum, which has fuelled the need for tailored or hyper-specific travel packages.


Additionally, transparent and timely communication with travel aggregators or agencies is a very important point to stand out and win customers in the travel industry.


Deliver the best travel experiences with 8×8

communication APIs.


  • Since around 50% of customers are expected to make direct bookings, it is time to consider the 8×8 Messaging API to send customised deals, discounts, and sign-up links to customers on their preferred messaging app.
  • 8×8 Connect paves the way for seamless and intuitive post-purchase engagement via in-depth insights on customer response rates.
  • Use 8×8 Jitsi as a service to provide pre-trip tours.
  • Send bulk notifications and messages via SMS to enable quick bookings and provide real-time updates.

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8x8 - Travel is set to soar

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