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Transform Customer Interactions with Intelligent Voice AI Agents for Enterprises LTIMindtree Voicing AI is an advanced conversational voice AI platform designed to automate customer interactions using human-like AI voice agents capable of real-time actions. It seamlessly integrates with enterprise systems to manage both inbound and outbound calls, understand customer queries, take instantaneous actions, and update…

Strategic Cost Reduction and Value Creation: Agentic AI in Your Contact Center As you navigate the dual pressures of high operating costs and evolving customer expectations in the Benelux market, a strategic imperative is the transformation of your contact center from a cost center into a value center. Agentic AI offers a clear path to…

Strategic Imperatives: Cost Reduction and Customer Experience The traditional contact center model is a friction point, characterized by inconsistent experiences and escalating operational expenditure. For leadership, the challenge is clear: how to leverage technology to radically reduce per-call costs while simultaneously delivering the seamless, 24/7 service that modern customers demand. A successful modernization strategy is…

Driving operational efficiency with blueverse The energy and utilities sector is at a strategic inflection point, demanding a radical pivot toward operational excellence to manage rising demands, technological integration, and complex regulatory compliance. Our GenAI Bot Squad, powered by LTIMindtree’s BlueVerse platform, offers a proven, rapid deployment solution designed to address the systemic inefficiencies that…

Turn IT Support Into a Scalable, Empathetic Business Enabler with Human-Centric AI Service Desk Today’s customers demand fast, intuitive support, a requirement that traditional, reactive, and costly IT service desks struggle to meet. LTIMindtree’s human-centric AI service desk solution is designed to overcome these challenges by combining generative AI, automation, and empathetic design to fundamentally…

So zahlt sich CyberSicherheit im Bankwesen aus Die Komplexität der Cyber-Sicherheitsinfrastruktur stellt für 47 % der Führungskräfte im Bankwesen die größte Herausforderung dar und schlägt sich direkt in finanziellen Risiken nieder. Banken nutzen im Schnitt 114 verschiedene Sicherheitslösungen von 42 Anbietern, was eine fragmentierte Landschaft schafft, die teuer und ineffizient ist. Angesichts durchschnittlicher Kosten von…

Moderne Sicherheit für Finanzdienstleister Die Finanzdienstleistungsbranche steht an einem kritischen Wendepunkt, getrieben durch den rasanten digitalen Wandel, sich ständig entwickelnde Bedrohungen und den Wettbewerbsdruck durch agile Fintech-Unternehmen. Angesichts dieser Herausforderungen müssen Ihre Security Operations Center (SOCs) modernisiert werden, um nicht nur Risiken zu begegnen, sondern auch Innovationen zu unterstützen und das Vertrauen Ihrer Kunden zu…

Cybersécurité : un levier de valeur pour le secteur bancaire Aujourd’hui, la fragmentation de la sécurité est la norme dans le secteur bancaire, où les établissements gèrent en moyenne 114 outils et 42 fournisseurs différents. Cette complexité n’est pas qu’un simple problème technique; elle est le plus grand frein à vos opérations de sécurité (SecOps)…

Acteurs des services financiers : modernisez votre sécurité La modernisation de vos SecOps passe par cinq étapes stratégiques, allant de la refonte du modèle SOC manuel à l’exploitation de la puissance de l’IA/ML pour une Threat Intelligence complète. Cortex XSIAM, la plateforme SecOps pilotée par IA de Palo Alto Networks, vous permet de concrétiser cette…

Capturing the cybersecurity dividend in banking The digital landscape has turned cybersecurity complexity into a significant drain on banking profitability. Our research reveals that complexity is the biggest impediment to security operations for almost half (47%) of banking executives, as organizations juggle an average of 114 different security solutions from 42 vendors. This security fragmentation…