Enhanced Operational Efficiency for a Leading Global Pharmaceutical & CPG Manufacturer

Discover how a leading pharmaceutical and CPG manufacturer transformed its operations with LTIMindtree’s intelligent automation and integration strategy.


Facing fragmented systems, SQL-heavy error handling, and manual-intensive support, the client needed a scalable solution. LTIMindtree stepped in with a touchless ERP framework, JDE chatbot, and RPA-driven monitoring to deliver:


  • 58% reduction in SQL dependency
  • 10% faster SLA adherence
  • 100% backlog clearance
  • End-to-end process visibility


This is more than optimization—it’s a blueprint for resilient, future-ready operations.

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Gilead - ABM 1-1 Campaign - 123 - Enhanced Operational Efficiency

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