8×8 SMS APIs: Creating a Safe Passage for Secure Voucher Code Delivery and Gaming Top-ups for Coda Payments

8x8 SMS APIs: Creating a Safe Passage for Secure Voucher Code Delivery and Gaming Top-ups for Coda Payments

Coda Payments, a modern fintech based out of Singapore, provides payment, channel, and platform solutions to more than 300 game publishers, including Riot Games, Electronic Arts, Activision Blizzard, etc.

Roadblocks

In the past, Coda Payments primarily relied on email to send voucher codes and other customer-engagement communication. However, they soon realised that the engagement from email wasn’t as high as they had anticipated. They also had to tackle email-related fraud.

What Coda Payments wanted

An easy-to-integrate and frictionless SMS API SMS APIs that are versatile enough for different international markets

Address customer needs with 8×8 communication APIs.

8×8 allowed Coda Payments to integrate into publisher websites with minimum friction. 8×8 helped them deliver voucher codes and receipts with SMS across 30+ countries.

Apart from sending voucher codes, Coda Payments also uses an 8×8 SMS API to send OTPs, resulting in improved customer trust.

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