Transform Customer Interactions with Intelligent Voice AI Agents for Enterprises

LTIMindtree Voicing AI is an advanced conversational voice AI platform designed to automate customer interactions using human-like AI voice agents capable of real-time actions. It seamlessly integrates with enterprise systems to manage both inbound and outbound calls, understand customer queries, take instantaneous actions, and update knowledge bases. This solution delivers personalized, scalable, and responsible AI-driven communication, helping enterprises modernize customer engagement without disruption.

Six Key Highlights

• Reduces operational costs by up to 3x while increasing productivity 20x.
• Accelerates ticket resolution speed by 4x, providing faster resolutions.
• Configures and goes live in less than 3 weeks for rapid deployment.
• Supports 30+ languages, ensuring seamless multilingual customer engagement.
• Ensures complete data privacy with secure data handling and no external usage.
• Provides real-time analytics to enhance human agent performance via AI-driven insights.

Voicing AI is more than just an automation tool—it’s a game-changer in enterprise voice interactions. Our deep expertise in AI-driven transformation, combined with a proven track record, enables us to deliver scalable, secure, and personalized voice solutions that redefine customer experiences. For a leading bank, Voicing AI improved Customer Satisfaction (CSAT) to 81% and reduced Level 2 call transfers by 50%; for a North American airline, it achieved 75% First Contact Resolution (FCR). We invite you to explore how LTIMindtree can help your organization harness the full potential of enterprise Conversational Voice AI.