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The Challenge


A global American multinational in HVAC and sustainable building solutions was burdened with manual forecasting, complex financial reporting, integration hurdles across SAP and non-SAP systems, and low end-user adoption of S/4HANA. Legacy processes slowed growth, strained operations, and limited visibility across business units.


Our Approach


LTIMindtree partnered with SAP to implement a modern and scalable S/4HANA solution. This included advanced service order functionalities, real-time reporting, automated regression testing, seamless Salesforce and ServiceMax integration, and persona-based training for smooth adoption.


The Results


The transformation delivered measurable outcomes:


  • 40% faster financial close-to-disclose processes
  • 60% reduction in service engineers’ time to handle critical requests and warranties
  • Improved collaboration across North America’s legal entities and service teams
  • Enhanced real-time visibility with personalized dashboards
  • Optimized field service operations via Salesforce & ServiceMax integration
  • Scalable enterprise architecture to support modernization and future growth


Why It Matters :


With deep expertise in SAP S/4HANA, LTIMindtree helps enterprises reimagine operations, streamline efficiency, and build a scalable foundation for innovation and growth.

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